e-Redomat

The University of Zagreb Student Centre is undergoing a process of digital transformation of its operations.

Students or other users can take a queue number for the desired student service via the Q-LINE mobile application, with an indicated expected waiting time.

This online e-queue system allows Q-LINE mobile application users to view the real-time status of waiting queues (the number of people ahead of you and the expected waiting time).

The Q-LINE mobile application notifies the user via a message sent to their mobile phone how many people remain in the queue ahead of them, and when the user has been called to receive their desired service at the student service.

The Q-LINE mobile application can be easily installed on your mobile phone via the link www.qline.me or by directly scanning the QR code from the physical queue ticket, which is located in the lobby of the restaurant at Savska 25.

For users who do not install the mobile application, a physical queue machine is available.

Users of the physical queue machine, as well as mobile application users, will also be able to monitor the queue status for the student service via a TV screen located above the queue machine in the lobby of the restaurant at Savska 25, and a second TV screen located in the counter hall of the student service.